Effective Date: 3rd October 2025

Onyx Stone Property ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website onyxstoneproperty.co.uk or engage with our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

• Fill out contact forms on our website
• Subscribe to our mailing list or newsletters
• Request information about our services
• Engage with us via email, phone, or other communication channels

This information may include:

• Full name
• Email address
• Phone number
• Investment preferences and criteria
• Any other information you choose to provide

We may automatically collect certain non-personal information when you visit our website, including:

• IP address
• Browser type and version
• Pages visited and time spent on our site
• Referring website addresses
• Device information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To send you information about property investment opportunities that match your criteria
• To communicate updates, newsletters, and marketing materials (with your consent)
• To improve our website, services, and user experience
• To analyze website traffic and usage patterns
• To comply with legal obligations and protect our rights

We respect your privacy and do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., email marketing platforms, website hosting providers). These parties are obligated to keep your information confidential.

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When your information is no longer needed, we will securely delete or anonymise it.

Under UK data protection law (including the UK GDPR), you have the following rights:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete information.
• Right to Erasure: You can request that we delete your personal information under certain circumstances.
• Right to Restrict Processing: You can request that we limit how we use your information.
• Right to Data Portability: You can request a copy of your information in a structured, commonly used format.
• Right to Object: You can object to our processing of your information for direct marketing purposes.
• Right to Withdraw Consent: If we rely on your consent to process your information, you can withdraw it at any time.

To exercise any of these rights, please contact us at afrisha@onyxstoneproperty.co.uk.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic.

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and understand how you use our site.

• Essential Cookies: Necessary for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Effective Date."

We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Onyx Stone Property
Email: afrisha@onyxstoneproperty.co.uk
Website: onyxstoneproperty.co.uk

If you believe we have not handled your personal information properly, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113

This Privacy Policy was last updated on 3rd October 2025.